Respond a Eternitic ticket

If Eternitic technician Ticket answered his query but requires additional clarification can access the Client Area , section My support tickets show it on screen and clicking on Reply .

You can also reply to the message that has come to an email account, thus the answer will remain attached to the same ticket.

No new posts generates request to address an issue that has already been discussed above. When you click onReply will reopen your message and technicians can view the above clarification on the subject.


About us

Over 15 years in the field of Marketing let us know and reconcile the two worlds, the traditional and the digital.  Eternitic is the first Spanish company with successful solutions specially adapted to SMEs

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Where we are ?


Velázquez street, 94, 1st 28006 Madrid (Spain)


Infanta Mecedes street 20, 28020 (Madrid)

902 94 90 14

9 to 17h Monday to Friday

Us Partner of Google

adwords_certified_partner_web_ESWe have passed the tests of Google and obtained the certificate proving our dominance and ability to handle the tool.